Last updated: April 24, 2026

This Privacy Policy describes how Southern Valley Homes(“we,” “us,” or “our”) collects, uses, and shares information when you visit southernvalleyhomes.com(the “Site”) or contact us through any form on the Site. By using the Site, you agree to the practices described here.

Information you give us

When you submit one of our contact, quote-request, or feedback forms, we collect the information you choose to provide. That typically includes your name, email address, phone number (if you choose to share it), the topic of your inquiry, and the message you write. We use this information solely to respond to your inquiry and to follow up on the topics you raise.

Information collected automatically

Like most websites, we collect certain information automatically when you visit, including:

Your IP address, approximate location (country/region), and the pages you view.
Your browser type, device type, operating system, and referring URL (if any).
Date and time of your visit and how long you spent on each page.
Interactions such as clicks on phone-number links, outbound links, and form submissions.

This information is gathered through standard web logs and the analytics services described below. It is not, on its own, used to identify you personally.

How we use the information

To respond to you. When you contact us through a form, we use your contact details and message to reply, answer questions, send a quote, or schedule a visit to our model center.
To operate and improve the Site. Aggregate analytics data helps us understand which pages are useful, where visitors come from, and how to make the Site more helpful.
To advertise.We use Google Ads to reach people who may be interested in building a custom home in our service area. This may include showing you our ads on other websites or services after you have visited our Site (commonly called “remarketing”).
To meet legal obligations. We may retain or share information when required by law, regulation, court order, or to protect our rights and property.

Third-party services we use

We rely on a small number of trusted third-party services to operate the Site. Each of these services has its own privacy practices, and we encourage you to review them.

Google Analytics 4 — measures Site usage in aggregate. Data passes to Google. See Google's Privacy Policy. You can opt out via the Google Analytics Opt-Out Browser Add-on.
Google Ads — measures whether ads led to a conversion (such as a form submission) and supports remarketing. You can manage ad personalization at Google Ad Settings.
Postmark — delivers transactional email (such as your form submission being routed to our team). See Postmark's Privacy Policy.
Vercel — hosts the Site and processes web traffic. See Vercel's Privacy Policy.

We do not sell your personal information to third parties, and we do not share form submissions with anyone outside the parties described above.

Cookies and similar technologies

The Site uses cookies and similar tracking technologies set by the analytics and advertising services listed above. These help us measure performance and serve relevant ads. Most browsers let you refuse cookies or alert you when one is being set. Disabling cookies may limit some Site features.

Data retention

We retain form submissions in our email inbox for as long as needed to follow up on your inquiry and to keep a reasonable history of customer communications. Analytics data is retained according to the defaults of the services that collect it (currently 14 months for Google Analytics 4). You can request earlier deletion of your information at any time using the contact details below.

Your choices and rights

You may contact us at any time to:

Ask what information we hold about you.
Correct information you believe is inaccurate.
Request deletion of your information from our records.
Opt out of further marketing communications.

California, Colorado, Connecticut, Utah, Virginia, and other state residents may have additional rights under their respective privacy laws (such as the California Consumer Privacy Act, as amended). We honor those rights. To exercise them, contact us at the address below and we will respond within the time period required by applicable law.

Children's privacy

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it.

Security

We use reasonable technical and organizational measures to protect the information you share with us, including HTTPS encryption for the Site and reputable third-party services for email and hosting. No system is perfectly secure, however, and we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes will be communicated through a prominent notice on the Site.

Contact us

Questions, requests, or concerns about this policy or your information? Reach us at:

Southern Valley Homes
13358 Spring Hill Drive
Spring Hill, FL 34609
(352) 200-5199
sales@southernvalleyhomes.com